Founder, CEO & “Primary Keeper” of the Purpose and Operational Values of Nick’s Pizza and Pub
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Nick Sarillo is the founder and CEO of Nick’s Pizza & Pub – the sixth busiest independent pizza company in per-store sales in the United States. Founded with the purpose of providing the community with an unforgettable place where families could relax and have fun, Nick’s Pizza & Pub has margins nearly twice that of the average pizza restaurant and boasts an 80 percent employee retention rate in an industry in which the average annual turnover is nearly 150 percent. His insights have been featured in The New York Times, The Economist, Inc., Fast Company and Investor’s Business Daily.
How to Make a Big Little Business
How can a small business utilize the strategies of a large one to create a culture of openness, trust, and profitability? As the business expands, what can you do to keep your established culture alive and well?